Shipping Policy – Garminy

At Garminy, we are committed to ensuring your GPS-enabled products reach you in a timely and reliable manner. This Shipping Policy outlines the details of our order processing, delivery timelines, shipping methods, and related information to keep you informed every step of the way.

Order Processing

  • Processing Time: All orders placed on our website are processed within 1-3 business days from the date of purchase. This includes verifying payment details, checking product availability, and preparing your items for shipment. In the event of unexpected delays (such as high order volume or temporary stock shortages), our customer service team will notify you via email with an updated processing timeline.
  • Order Confirmation: Once your order is processed and ready for shipment, you will receive a confirmation email containing your tracking number and details about the carrier responsible for delivery. This allows you to monitor the progress of your shipment at any time.

Delivery Timeline

  • Estimated Delivery: Regardless of your location—whether domestic or international—orders are expected to arrive within 6-12 business days from the date of shipment. This timeline is an estimate and may vary based on factors beyond our control, including:
  • Customs processing delays for international shipments (which can vary by country and may involve additional documentation or inspections).
  • Local postal service disruptions due to holidays, weather events, or other unforeseen circumstances.
  • Remote or hard-to-reach destinations, which may require additional transit time.
  • Tracking Your Shipment: You can track your order using the provided tracking number on the carrier’s website. If you notice significant delays or issues with tracking information, please contact our customer service team at [email protected] for assistance.

Shipping Costs and Coverage

  • Global Free Shipping: We are proud to offer free shipping on all orders worldwide, with no minimum purchase required. This includes both domestic and international shipments, and there are no hidden fees for delivery. The price you see at checkout is the final price you pay, excluding any applicable customs duties or taxes (see below for details).
  • Customs Duties and Taxes: For international shipments, please note that you may be responsible for paying customs duties, taxes, or other import fees imposed by your country’s government. These charges are determined by local customs authorities and are not included in our shipping costs. We recommend checking with your country’s customs office to understand potential fees before placing your order.

Shipping Restrictions

  • Prohibited Destinations: While we ship globally, there may be certain countries or regions where we cannot deliver due to legal restrictions, shipping carrier limitations, or safety concerns. If your location is restricted, you will be notified during the checkout process, and your order will not be processed.
  • Product Restrictions: Some GPS-enabled products may be subject to export controls or import regulations in certain countries. If a product cannot be shipped to your location, this will be indicated on the product page or during checkout.

Address Accuracy

  • It is your responsibility to provide a complete and accurate shipping address during checkout. We cannot be held liable for delays or non-delivery caused by incorrect or incomplete addresses. If you need to update your shipping address after placing an order, please contact us immediately at [email protected]. We will make every effort to modify the address if the order has not yet been shipped; however, we cannot guarantee changes once shipment has occurred.

Undelivered Packages

  • If a package is marked as delivered but you have not received it, please check with your local postal service or designated delivery location (e.g., a neighbor, apartment office) first. In some cases, carriers may mark packages as delivered before they arrive. If the package is confirmed missing, contact us within 7 days of the estimated delivery date, and we will assist in filing a claim with the carrier.
  • For packages returned to us due to an undeliverable address (e.g., recipient not available, incorrect address), we will notify you via email. You may choose to have the package reshipped (at no additional cost) or request a refund. If we do not receive a response within 30 days, the package will be processed as a return, and a refund will be issued.

Contact Us

If you have any questions about our shipping policy, order status, or delivery concerns, please contact our customer service team at [email protected]. We are here to help ensure your order arrives safely and on time.

Thank you for choosing Garminy—we appreciate your trust in our products and services.